As promised, I wanted to follow up with our progress on the Cyber Monday Sale corrections. We apologize for any confusion that our oversight and mis-messaging may have caused. All affected orders have been corrected and subsequent refunds have been issued.
Again, only orders placed before 12:20 p.m. EST were affected. All orders have been double checked and any necessary refunds have been issued.
Thank you all so much for your support and understanding. We truly appreciate your business!
I appreciate your quick resolution to this error. Your attention to detail in serving your customers is very much appreciated. In comparison to another well known stamp company, that I won't name, your service and pro-active approach to problem resolution are above and beyond. It's a pleasure doing business with WPlus9!
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